Social and community service workers

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Apprenticeships can lead to jobs included in this profile. Learn more about the apprenticeship pathways available.

Overview

Social and community service workers administer and implement a variety of social assistance programs and community services, and assist clients to deal with personal and social problems. They are employed by social service and government agencies, mental health agencies, group homes, shelters, substance abuse centres, school boards, correctional facilities and other establishments.

Common titles for this occupation: Aboriginal centre co–ordinator, Aboriginal outreach officer – social services, Aboriginal outreach worker, addictions worker, addictions worker – compulsive gambling...

Related occupations

Read about the main duties, common titles and other information for this occupation at the National Occupational Classification website.

Related occupations

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Quick facts

Job outlook (2021-2025)

Below average

Toronto

Average wage

Source: Employment and Social Development Canada.

Regional job outlook

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Quarterly job postings:
Regional distribution of job postings:
Outlook rating:

Under-represented:
The share of job postings in this occupation (in this region) is less than the provincial share

Similar:
The share of job postings in this occupation (in this region) is similar to the provincial share

Over-represented:
The share of job postings in this occupation (in this region) exceeds the provincial share.

Definitions

Relevant organizations

College pathways

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college programs related to this line of work
students and graduates that worked in this occupation after graduation

Apprenticeship pathways

Apprenticeships can lead to the following trades included in this occupation group.

This table lists the apprenticeship programs related to trades included in this occupation, the trade codes, and whether the programs are voluntary, compulsory, or have a Red Seal designation.

Trade name

Trade code

Classification

Red Seal*

Developmental Services Worker

620D

Voluntary

Child and Youth Worker

620A

Voluntary

* Red Seal refers to trades where certification is recognized across Canada. In Ontario, there are some trades that have different names in comparison to the Red Seal names. Learn more about the Red Seal program.

Note: The share of workers who have completed apprenticeship certification varies across occupational groups where apprenticeship is identified as a possible pathway. In some cases, this share may be relatively small, which would suggest that there may be fewer apprenticeship opportunities in the occupation. Data from Statistics Canada’s 2016 Census showing the highest level of education attained by occupation are contained in table 98-400-X2016295.

Where jobs are located in Ontario

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Region

Number of job vacancies

Number of job postings

Employment share

Employment share - all occupations

Sources: Statistics Canada, 2016 Census (distribution of workers). Burning Glass Technologies, Labour Insight™ (job postings). Time frame is January 1, 2021 to December 31, 2021.

Note: Job posting data are extracted by Burning Glass Technologies from online job postings in English and are only available in the original language of extraction. Read our full disclaimer for more information on job posting data.